Recently we developed a questionnaire looking for parent and client
feedback about what they have found useful from our service and if they
had any comments for the future. We hope that this information will be
useful for prospective parents or carers as it may give them an insight
into how we work here at Integrated Treatment Services (I.T.S.), and
what they can expect to receive from our services.
We would like to take this opportunity to thank the parents who
provided the following information. Their son is currently accessing
Creative Expressive Therapies (CET) with Emily Breden, HPC Registered
Dramatherapist.
1. Which I.T.S. services have you and your child accessed? (e.g.
speech & language, occupational therapy, creative expressive
therapies etc) Can you tell us a little bit about why you wanted to
access support?
Creative Expressive Therapies (with Emily Breden).
2. How did you find out about
I.T.S.?
Via rehab services.
3. How has the therapist shown that they have understood your
unique needs?
Emily talks before and after sessions, has asked us what we hope to
achieve and regularly reviews sessions.
4. In what way has I.T.S. best helped you and your family?
It gives our son alternative ways to express himself, he looks
forward to sessions and is always laughing during sessions.
5. What was particularly good about the service you received,
and were there any approaches used which you have been really impressed
with?
Emily has taken the time to see what our son likes and dislikes.
She has also let him lead some of the sessions making decisions for
himself which we hope he will do in everyday situations.
6. Would you recommend I.T.S. to other parents, and what would
you say about I.T.S?
Yes, he thoroughly enjoys his sessions and is definitely more
expressive in his communication.
7. Have I.T.S therapists signposted any services for you and
helped you in accessing the correct support? Can you give any examples
of this?
Not yet as it's early days, however I am confident that Emily will
discuss these if felt appropriate.
I.T.S. are always keen to hear how our parents and clients feel
about our services and would welcome feedback of any kind. If you have
any comments, suggestions or success stories that you'd like to share
following your experiences with I.T.S., please feel free to forward them
onto sarah.bennington@integratedtreatments.co.uk
We look forward to hearing from you!
Sarah Bennington April 2011
Written on behalf of Integrated Treatment Services. I.T.S is a
private Speech and Language Therapy service based in Leicestershire and
the East Midlands. It specialises in providing highly-skilled Speech and
Language Therapists, but also associates with other therapeutic
professionals, including Occupational Therapists, Physiotherapists,
Psychologists and Creative Expressive Therapists.
